Location: Penryn, Cornwall
About the Role
This is a vital role within the Cornwall Quarries business unit as you will be dealing with our customers first hand and arranging delivery of orders. You will also be responsible for:
Take incoming calls from customers to place orders, liaising with plant manager and the sales team ensure stock is available.
Liaising with Asphalt plant staff and hauliers to ensure the correct tonnage is loaded for delivery and the driver has instructions on where to deliver the goods.
Inputting order and vehicle details in to the weighbridge data management system.
Processing card and cash payments from customers.
Dealing with enquiries from customers about products and recording complaints from blasts.
40 hours per week contract (7am – 4pm).
Competitive contribution pension scheme.
25 days annual leave per annum + the option to buy or sell up to 5 days annual leave.
Opportunity to study towards professional qualifications.
Discounts on car leasing, holidays, cinema tickets, restaurants and much more through our online employee benefits portal.
You will have previous experience in a busy and varied customer service and administration role and:
Excellent computer literacy including experience using the Microsoft Office suite.
Strong verbal and written communications skills with a friendly and helpful manner.
Excellent attitude to work with the flexibility to take on additional tasks when needed.
Excellent time management and organisation skills to manage a varied work load.
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