Emergency Response
Our approach to emergency responses is based on years of
experience with term maintenance operations across the and we
have developed specialist resources, systems and procedures to
ensure that we provide the best possible service safely,
effectively and efficiently. We work closely with the emergency
services, our clients, the media and other organisations as
necessary to maintain the safety, integrity and traffic movement
within the agreed time.
Our MAC contracts include many strategic roads and have operate
Incident Support Units (ISUs) to work with the emergency services
and the clients Traffic Officer Service in the clearance of any
incident and the expeditious movement of traffic occurring on the
network ranging from major road traffic collisions to minor
incidents such as debris on the carriageway. The ISUs patrol the
motorway and trunk road network 24 hours a day, 365 days a
year.
The ISUs are the eyes and ears of the network. When they are not
attending incidents they carry out routine patrols of the network,
identifying and rectifying safety issues where possible, thereby
reducing risk to the road user.
